Refund & Replacement Policy
Last updated: June 12, 2026
Keychains
Every keychain is custom — 3D-printed with your logo and programmed with your links — so keychain orders are not refundable.
We hand-test every keychain before it ships to make sure the chip works. If yours doesn't — or a keychain arrives broken or breaks later — we'll send you a replacement for free. Email treboulbusiness@gmail.com with your order number and a quick photo, and we'll print and ship a new one — no charge, no hassle.
Pro subscription
You can cancel your Pro subscription anytime from your dashboard (Manage billing). Canceling stops it from auto-renewing at the end of the current monthly billing cycle — you keep Pro features until that cycle ends, and you won't be charged again.
To avoid a charge for the next month, cancel before your next billing cycle begins. Payments already made for the current cycle are not refunded or prorated.
Canceling never breaks your keychains: every link keeps redirecting on the Free plan — only the analytics limits change.
Questions
Email treboulbusiness@gmail.com — a real person reads it.